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Out of Hours Service

Out of HoursWhat to do if you need a doctor outside of normal surgery hours

If you need urgent medical advice outside normal surgery opening hours and it cannot wait, ring 7635 7100.  You will hear a recorded message giving you information on how to contact the out of hours service.

Alternatively, you can contact NHS Direct on 111 for medical advice.

What Will Happen?

A number of services may be offered:

  • The out-of-hours doctor will advise you over the telephone of self-help treatment you can carry out yourself
  • You will be asked to meet the doctor at the Primary Care Emergency Centre (based at George Eliot Hospital) and be given a time for you to attend
  • The out-of-hours doctor will visit you at home if you are unfit to travel
  • The out-of-hours doctor will call an emergency ambulance.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website